4 ms·
Vanguard is great as long as you don't ask much of them. I used to have my accounts split between Fidelity and Vanguard. But after several botched transaction
by patja 8y ago
Vanguard is great as long as you don't ask much of them.
I used to have my accounts split between Fidelity and Vanguard. But after several botched transactions where Vanguard reps gave me inaccurate information about their own processes, and lost or claimed to have never received multiple mailed signed documents (with difficult-to-obtain Medallion signatures), I switched everything to Fidelity and am much happier. I have never failed to get a knowledgeable/expert person on the phone whenever I've called Fidelity, which is a stark contrast to my experience with Vanguard.
- opmac 8y agoThis is true to my experience as well, although I'm still a loyal Vanguard customer. I actually got dubious tax advice from a Vanguard rep that could have screwed me if I didn't do a bit more research. That being said, I do tend to prefer them over Fidelity (I am currently a customer of both), but maybe it's worth taking a closer look now.
- JibJabLab 8y agoDoes Vanguard offer tax advice? Why not reach out to a tax accountant?
- opmac 8y agoI asked what the tax implications were for performing a backdoor IRA conversion for an account I hold with them, and what they told me regarding tax implications was straight up incorrect. I did eventually speak to an accountant, which is how I wasn't burned by them.