> There is an assumption among folks in the tech community that there is no competition between providers serving different markets--i.e. what Verizon does in M

> There is an assumption among folks in the tech community that there is no competition between providers serving different markets--i.e. what Verizon does in Maryland cannot affect what Comcast does in Delaware. Grass-is-greener effect is real. While there may be no competition to spur changes, other things might such as PR and loyalty when facing potential future competition (i.e. in a more competitive future or just by people moving). If the marketing efforts are any measure, customer retention during a move is a big target. We should realize that they compete for mindshare locally and regionally and there are overlaps, even if they don't affect decisions as significantly as direct competition would.