Well put. Imho, it's especially important in businesses that are stable enough that it doesn't have to be done (e.g. utility, insurance). I saw functionally id

Well put. Imho, it's especially important in businesses that are stable enough that it doesn't have to be done (e.g. utility, insurance). I saw functionally identical insurance companies with and without the practice. Those without were, every single time, more disfunctional and less likely to successfully deliver projects.