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This is exactly why I can't trust Google services though. The services are rock solid, but far far too often do I see folks who have to reach out to a dev on Tw
by cheeze 8y ago
This is exactly why I can't trust Google services though. The services are rock solid, but far far too often do I see folks who have to reach out to a dev on Twitter or their friend at Google to get a simple billing error resolved correctly.
Its a problem with most cloud providers, but Google seems to be notorious for it.
- welanes 8y agoFrom my experience Firebase are different. They're now a part of Google but support has been excellent anytime I needed it - both before and after they were acquired.
- deadbunny 8y agoIn my experience none of those folks are paying for support.
- Humdeee 8y agoIt's quite the phenomenon. Reaching out via social media to garner a company's attention when all other avenues have been exhausted... what a world we live in. "Company ignoring you? Send out a tweet, that'll work!" And it blows my mind that it actually does. It's very sad.