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"demand from users to connect with businesses via WhatsApp" In South America it's HUGE. The insurance company I used to work for even started underwriting over
by GFischer 8y ago
"demand from users to connect with businesses via WhatsApp"
In South America it's HUGE. The insurance company I used to work for even started underwriting over WhatsApp, and it was all user-driven. In countries like Brazil or my own Uruguay, there's no SMS, only WhatsApp (carrier's faults that were greedy and wanted to keep charging per SMS).