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> Just before WhatsApp was bought by Facebook, they were asking for that $1 per year (I remember paying it) and they had 450 million users, in spite of plenty o
by xkjkls 8y ago
> Just before WhatsApp was bought by Facebook, they were asking for that $1 per year (I remember paying it) and they had 450 million users, in spite of plenty of chat alternatives being on the market ever since the 90s.
How many of those users were actually paying at the time? IIRC they allowed 1 year of free use (even more depending on your country). I don't know what the churn is going to be the moment a currently free customer becomes paying, but it is definitely non-zero. I really don't think that is evidence for a long term sustainable business model if others exist with zero total subscription fees.
> I’m not saying that the ads model doesn’t have its place, far from it, I’m saying that WhatsApp could have lived just fine without it.
The biggest reason for WhatsApp's success was the cost of SMS messaging most international markets. That's actually declined significantly since its introduction, so that's another drag on their pricing power.
Could they have lived? Maybe. But I doubt they'd have 1.5 billion users like they do now, and I don't think they long term trajectory for the business would look sustainable charging $1 a year.
- natbobc 8y agoThey had something like 50 employees didn't they? Back of napkin I'd say probably around $10,000,000 for employee packages. Multiple that by 3-5x for total operating costs and I'd speculate they'd need $30-50m to break even which is about 3% of their subscribers paying $1.
- xkjkls 8y agoThe problem is that in order to maintain their position as an app everyone can communicate on, they need everyone paying the subscription fee. Once people realize not everyone is on the app, it becomes a self fulfilling prophecy. There’s a huge difference in the number of people willing to pay for an app “that I can connect to everyone with” and those willing to pay for an app “that I can connect to only the other people willing to pay $1 for”.
- natbobc 8y agoI mentioned in another comment but many countries have free data for WhatsApp plans which kind of entrenches their position. They might lose out eventually but it won't be overnight.