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If you are a large enterprise organization, and your customers are other companies, not everybody will have a company e-mail (especially for smaller independent
by TYPE_FASTER 8y ago
If you are a large enterprise organization, and your customers are other companies, not everybody will have a company e-mail (especially for smaller independent shops), but everybody will have a cell phone.
My dentist texts me appointment confirmations these days. I like that.
Also, I've been seeing more and more people texting/messaging in a professional role as that is what they are used to (as opposed to calling, or checking e-mail).
- oarsinsync 8y ago> If you are a large enterprise organization, and your customers are other companies, not everybody will have a company e-mail (especially for smaller independent shops), but everybody will have a cell phone. Conversely, email is cheaper than cell phones. Few of my staff have company provided phones, but they all have company provided email addresses.