3 ms·
If I want to get a problem sorted with my home ISP I need to call them and spend ages on hold, or use their poor online chat service and have much less disrupti
by EwanToo 8y ago
If I want to get a problem sorted with my home ISP I need to call them and spend ages on hold, or use their poor online chat service and have much less disruption to my time.
Using WhatsApp rather than a browser based system for the chat would be a much slicker client experience.
- dbspin 8y agoThat's actually a good use case. User initiated chat with business certainly has its uses. Business instigated conversations with users however...
- StudentStuff 8y agoAppointment reminders can be useful though!