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Chargebacks can be settled by arbitration with the merchant in the case of a purchase. That's actually more in line with the dispute resolution pushed by sharin
by atomical 8y ago
Chargebacks can be settled by arbitration with the merchant in the case of a purchase. That's actually more in line with the dispute resolution pushed by sharing economy services that people are familiar with like Uber, Lyft, Airbnb, etc.
- mcguire 8y ago...where the arbitrator works for the merchant.
- atomical 8y agoAmazon has more of a vested interest in resolving a dispute with a customer than say Uber resolving a dispute with a rider. Even if the rider stops using the service Uber still has the business of the driver. Consumers, knowingly or not, have shown that they are okay with this model. I think arbitration would likely be seen as an acceptable option.