As far as I know chargebacks are not misused in the same way around here. But yes - it is available for "remote orders" with the debit card. But only for phone

As far as I know chargebacks are not misused in the same way around here. But yes - it is available for "remote orders" with the debit card. But only for phone, mail and Internet orders. Not from a physical shop using pin code. My personal guess is that it is tied to good consumer protection laws. We do not need to misuse chargebacks as we have other avenues of regress. You further more need to have your documentation in order when asking for the chargeback. They do do not offer blanket chargeback. You need to document your case and that the vendor is not cooperating. Important caveat: If the receiver went bankrupt the bank cannot help you - you Will have to take it up with the executor.