If I visit your startups site with obscure browser, with JS turned off and leave a bad review since your product was unusable is that fair? There is only so ma

If I visit your startups site with obscure browser, with JS turned off and leave a bad review since your product was unusable is that fair? There is only so many avenues of distribution and you literally can not affect who deliveres and handles the package on the way to the customer unless you roll out your own complete chain which is stupid to even suggest. Just beause post office has a lot of temps and miss handles package doesn't reflect actual review of the product if you think it does then frankly you are an idiot