> To a certain degree. There really should be two ratings. Shipment rating and product rating. Amazon does actually have a system for that, but it's only appli

> To a certain degree. There really should be two ratings. Shipment rating and product rating. Amazon does actually have a system for that, but it's only applicable to third party ("Marketplace" in Amazon lingo) sellers. For third party sellers, you can review products with the usual Product Reviews, and then for things like shipping issues (and customer service issues, and anything else that isn't the product itself) you'd mention that in your Seller Feedback. When you buy from a third party seller, there'll be a "leave seller feedback" button when you view your order. You can view a seller's feedback by clicking on their name when you see it in the product listing. There's no "leave seller feedback" button when you place an order from Amazon though.