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Spam isn't (generally) illegal, and yet virtually everyone would argue all platforms should moderate spam because to not do so massively degrades the service qu
by notafraudster 8y ago
Spam isn't (generally) illegal, and yet virtually everyone would argue all platforms should moderate spam because to not do so massively degrades the service quality for everyone.
I mention this because I think content moderation, as a debate, should not be framed as whether or not to do it at all -- but rather as a recognition that deciding to moderate a particular class of content carries a cost-benefit tradeoff.
It may ultimately be the case that we decide that a certain class of content is not worth moderating, because when doing so the costs outstrip the benefits, but let's keep that as a pragmatic discussion rather than a principled one about "all" speech.
Your instinct might be to respond with "of course, spam should be moderated, but besides that..." but I think the knowledge that there could be some series of enumerated exceptions suggests we should stop pretending they're exceptions at all.