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> Nobody in north america expects they can buy something, walk away with it, and then have a right to return it simply because they don't "like it". What are y
by always_good 8y ago
> Nobody in north america expects they can buy something, walk away with it, and then have a right to return it simply because they don't "like it".
What are you talking about? Many refund agreements have exactly this in mind. It's a competitive advantage for the store to be lenient.
When I worked at Walmart and Target during summers as a teen, we were encouraged to get the customer to buy a few different options (curtains for example) and tell them to just return the ones they don't want. Especially clothes.
I encourage you to check out the terms of refund for the places you shop instead of assuming you're stuck with a product you don't want.
- sandworm101 8y ago>> Many refund agreements have exactly this in mind. Agreements, contracts between willing parties, not legal rights coming from law. I expect that I can return something, I don't pretend that I have a legal expectation that I can do so at any and all stores.
- hmd_imputer 8y agoWell, the fact is Germany has neither. At least in the US customers do get higher quality customer service and that is what matters. I would rather have a satisfied consumer experience than a useless set of laws and regulations that does no good to anyone. As @always_good pointed out already, a flexible return policy is actually a competitive advantage for the company if they know how to conduct a retail business properly. I, for example, would always prefer Amazon to any other German online store simply because the confidence Amazon gives me when shopping. I can easily go on a shopping spree on Amazon knowing that if I don't like something I can easily send it back, although, during the last 3 years, I haven't sent a single item back to Amazon.