I'm from germany, cancelled two days ago and can confirm that the process was bafflingly bad. [cancel prime membership] ... "do you want to terminate your me

I'm from germany, cancelled two days ago and can confirm that the process was bafflingly bad. [cancel prime membership] ... "do you want to terminate your membership?" [ask me later][keep me signed up][terminate] ... "you'll lose [x], do you want to terminate?" [ask me later][terminate][keep me signed up] ... "but even shipping will cost!" [keep me signed up][ask me later][terminate] ... you're now unsubscribed [sign me back on][ok]