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Even if there are some charitable explanations possible, the least courtesy would be to warn you that your comment had been removed and why. You could mark the
by seren 8y ago
Even if there are some charitable explanations possible, the least courtesy would be to warn you that your comment had been removed and why. You could mark the comment as "outdated", it won't bother me (assuming something has really changed).
Here, it creates the impression that my comment was swept under the rug for some dubious reasons. And this is probably the last time I ever comment on Amazon. That does not really create a great trust in the system.
- r00fus 8y agoTo others' point it could be in Amazons interest to have completely fake but real-looking reviews to promote their preferred products so this would then feed into that dark pattern.
- taylorlunt 8y agoSteam does this to an extent with game reviews. Old reviews aren't removed, but they show separate ratings of "Recent Reviews" and "All Reviews", effectively reducing the potency of old reviews. That said, video games these days can change a lot from one year to another, whereas almost all of the products on Amazon will not do so.
- detaro 8y agoThey actually have quite powerful tools, with a graph of reviews over time, the ability to select a custom time range from that, ..., I quite like their system. I believe that got added to help people recognize and filter out review-bombing.