I'm the same way. a 5-star review saying the item works like you expect is almost useless but a 2 star review pointing out that some product uses non-standard d

I'm the same way. a 5-star review saying the item works like you expect is almost useless but a 2 star review pointing out that some product uses non-standard dimensions, or uses non-replaceable batteries with a terrible lifespan is massively helpful. I always tell people who ask me for store/product recommendations that I can't really give an honest opinion of something until they've fucked up some how. Its pretty easy for a business to look good when everything goes well, but when something goes wrong it is extremely telling about how they respect their customers by how they work to remedy the situation. - Company shipped the wrong item? Keep it and we'll ship you the correct one! --> Great! - Company shipped my product with the wrong service (when I paid a premium)? Here's your refund! --> Also good! - Company failed to send half my order (or it got lost during shipping)? "You're a liar, get bent" hangup --> Avoid avoid avoid!