5 ms·
I also see this very often with Apple’s App Store. About 30% of the time, my negative reviews are deleted. Even when I re-submit the reviews, they’re often dele
by afpx 8y ago
I also see this very often with Apple’s App Store. About 30% of the time, my negative reviews are deleted. Even when I re-submit the reviews, they’re often deleted. This doesn’t happen to any of my positive reviews.
I opened up several helpdesk tickets about this and got no answers. In fact, they had the audacity to tell me that it’s impossible to remove reviews and that it was probably user error.
- remir 8y agoI may be mistaken, but I heard reviews are deleted when the dev pushes an update to their app.
- Aaronn 8y agoYes this is correct. Apple added the option last year so developers can choose to reset all reviews when they release a new version or keep the old reviews. https://techcrunch.com/2017/06/07/ios-app-developers-will-be-able-to-keep-app-store-ratings-when-releasing-an-update/ https://techcrunch.com/2017/06/07/ios-app-developers-will-be...
- distances 8y agoSometimes this may make sense. I know of an app that decided to start from scratch due to the amassed bad reviews. Too bad for those who already paid for the buggy version, no updates now.