4 ms·
Also, will the sporadic negative experiences be enough for users to leave the site, if they are distributed among all the infrequent buyers?
by TuringTest 8y ago
Also, will the sporadic negative experiences be enough for users to leave the site, if they are distributed among all the infrequent buyers?
- insickness 8y agoMaybe not leave the site, but at least distrust negative reviews. I recently bought some towels that had amazing reviews. The towels sucked. That won't make me stop using Amazon for things in which I already have confidence but it will stop me from relying on their reviews. I will buy things like towels elsewhere.