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Except, will they look elsewhere? The current trend seems to suggest otherwise.
by tcbawo 8y ago
Except, will they look elsewhere? The current trend seems to suggest otherwise.
- TuringTest 8y agoAlso, will the sporadic negative experiences be enough for users to leave the site, if they are distributed among all the infrequent buyers?
- insickness 8y agoMaybe not leave the site, but at least distrust negative reviews. I recently bought some towels that had amazing reviews. The towels sucked. That won't make me stop using Amazon for things in which I already have confidence but it will stop me from relying on their reviews. I will buy things like towels elsewhere.