I don’t see what’s so bad about this. Just because 99% of businesses do it doesn’t make it ok. Encouraging happy people to leave reviews and discouraging upset

I don’t see what’s so bad about this. Just because 99% of businesses do it doesn’t make it ok. Encouraging happy people to leave reviews and discouraging upset people means the reviews aren’t accurate, and you turn them from a useful tool for getting outside opinions into a marketing tool that just benefits businesses at the expense of their customers. I don’t see this as being any different from, say, getting a passing inspection from the health department by manipulating them away from the room where you keep all the cockroaches and rat feces.