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I think you're right: Product Review is doing a nice line in politely blackmailing companies to pay for their product to avoid negative reviews on PR's site: "R

I think you're right: Product Review is doing a nice line in politely blackmailing companies to pay for their product to avoid negative reviews on PR's site: "Resolve customer complaints before they are published. When your customers write a negative review, they will be presented with two options: to post it publicly or to resolve it privately."[1] This case ought to give them a bit of a headache. [1]https://www.productreview.com.au/brand-manager/ https://www.productreview.com.au/brand-manager/

RileyJames 8y ago
Exactly. I don’t see how that could not be considered manipulative. Most other review product don’t have their own review website, but effectively do the same thing prior to posting to a public review platform (google business, trip advisor, etc). “Rate our product out of 10” where a result of 5 - 10 requests a review and below 5 leads to a “provide us some feedback”. Either action independently is not manipulative (requesting feedback or requesting review) but the combination certainly seems to be.
elyobo 8y ago
Yeah, product review are funny. I published a bad review, and was offered money to take it down by the company (and I saw other reviews mention that it had happened to them for the same company). I mentioned it to Product Review and suggested that they look at reviews for that company to see if they'd had a disproportionate number of bad reviews removed and they said it all seemed fine to them...