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What I am talking about is when an App will sometimes have a popup saying "Love this app? leave a review" with a link. Does this fall under the same issue if th
by tomglynch 8y ago
What I am talking about is when an App will sometimes have a popup saying "Love this app? leave a review" with a link. Does this fall under the same issue if the app selectively chooses who to display this pop up to?
- T-Winsnes 8y agoMy gut feel on this, is that if you use a metric to infer if you will get a positive review and only show the popup in those cases, you might be in conflict of this ruling
- tomglynch 8y agoThis is my feeling too - it's crazy how easy it is to break this law. It will also be very difficult to enforce though.
- paranoidrobot 8y agoIf you have enough annoyed off customers that you're running analytics to determine whether they're likely to leave a negative review, and interfering with their ability to leave that review on a third party site - then perhaps you should focus more on fixing your business instead. If you're asking a customer if they're satisfied with the service/product, and then following that up to try and resolve it - that's not misleading or deceptive, that's normal customer service.
- mikeash 8y agoMy god, I hope so.