3 ms·

I usually just ignore 5-star and 1-star reviews. Many of five stars are either fake or people who just bought the product and are too excited to leave an unbias

I usually just ignore 5-star and 1-star reviews. Many of five stars are either fake or people who just bought the product and are too excited to leave an unbiased review. Many of one stars are from people who are not satisfied with the purchase process (slow delivery / fake reviews / broken item), so they leave bad review that doesn't really reflect product quality itself.

lucb1e 8y ago
I rarely leave reviews, but there has been a case where I had to threaten to sue a company before they'd hold up their end of an agreement. And 'threatening' is not just mentioning "I'll sue you!" but actually researching applicable law, what prerequisites I needed to be able to sue (e.g. I needed to hire a debt collector first, which would have cost me money as well), applicable court, what the bailiff would cost, court fees, etc. Some fourty phone calls and a few emails and letters later, spread out over half a year, I finally got the money back on the day before I would have had grounds to sue them. That was more than half a year of stress and them having both the product and my money. To be honest it was kind of disappointing that they paid up in the end, as I was finally well-prepared and wanted them to have to pay the fees that debt collection etc. would have incurred. You bet that after it was all over and done, I wrote that one-star review. While writing it, I noticed that other people had the same issue. One person also had to cite court fees before they paid up, and some others didn't know enough about applicable law or had amounts that were just too low to go to court over (like $50-$250). I usually don't put much stock in such reviews, but it turns out I should have read and considered them. There are definitely legitimate cases for one-star reviews.

3 ms·

I usually just ignore 5-star and 1-star reviews. Many of five stars are either fake or people who just bought the product and are too excited to leave an unbias

by tananaev 8y ago

lucb1e 8y ago
I rarely leave reviews, but there has been a case where I had to threaten to sue a company before they'd hold up their end of an agreement. And 'threatening' is not just mentioning "I'll sue you!" but actually researching applicable law, what prerequisites I needed to be able to sue (e.g. I needed to hire a debt collector first, which would have cost me money as well), applicable court, what the bailiff would cost, court fees, etc. Some fourty phone calls and a few emails and letters later, spread out over half a year, I finally got the money back on the day before I would have had grounds to sue them. That was more than half a year of stress and them having both the product and my money. To be honest it was kind of disappointing that they paid up in the end, as I was finally well-prepared and wanted them to have to pay the fees that debt collection etc. would have incurred. You bet that after it was all over and done, I wrote that one-star review. While writing it, I noticed that other people had the same issue. One person also had to cite court fees before they paid up, and some others didn't know enough about applicable law or had amounts that were just too low to go to court over (like $50-$250). I usually don't put much stock in such reviews, but it turns out I should have read and considered them. There are definitely legitimate cases for one-star reviews.