3 ms·
> But how do you choose which bad reviews to ignore ? Content-free ones like "hated it" or "didn't work" or even "DOA" (and nothing more) can generally be summ
by mmt 8y ago
> But how do you choose which bad reviews to ignore ?
Content-free ones like "hated it" or "didn't work" or even "DOA" (and nothing more) can generally be summarily ignored.
Other ones I don't exactly ignore but, perhaps, dismiss, are of the form "it was too complicated for me to use" or "it didn't solve my specific problem". In general, I already know ahead of time what I'm up against in terms of ease of use, problem "fit", or similar issues. However, if not, these comments can, in aggregate, be helpful in setting expectations, just not in rejecting the product.
Another dismissal-worthy category I alluded to are complaints that are generally universal to all products of that type. A trivial, historical example would be complaining about hard drive capacities being advertised in SI units not matching the power-of-2 units displayed by the OS. A more modern example would be external battery pack mAh capacity claims, where it's often the nominal (raw) capacity of the 3.6V internal cells, not the 5V USB output (which isn't 100% efficiently converted), further confounded by the fact that capacity varies widely by discharge rate.
If there's a truly high volume of content, I end up trying to scan for people who have written both lengthier reviews and mention something that sounds like my personal use case. It's time-consuming, unfortunately, and, with today's chance of getting a counterfeit anyway, not even worth it for most of those items.