Most of my irritation with customer service here in India arises out of pure and unbridled stupidity, or dishonesty, particularly with some notorious companies.

Most of my irritation with customer service here in India arises out of pure and unbridled stupidity, or dishonesty, particularly with some notorious companies. I remember a few years ago I wanted to cancel my internet connection and the agent argued that I had a bill due, which I hadn't paid because I was told I didn't need to pay until their services were restored (their fiber was damaged for several months). Eventually I said I didn't want to cancel, but I wanted to know the status of my complaint, which I had filed a few months prior when the fiber was damaged. The agent said that there was a record of me confirming that my connectivity had been restored (an obvious lie or fabrication). Then I said I wanted to issue a new complaint that my connection wasn't working. At this point, almost seamlessly I was told that my area had no connectivity due to a fiber cable that was damaged a few months ago. That is around the time when I become irate, at which point I was begrudgingly told that payment was not needed.