4 ms·
This has been my experience as well. And they damn well know there's no other options. Multiple sites, articles and people say 'call every six months and threat
by PenguinCoder 8y ago
This has been my experience as well. And they damn well know there's no other options. Multiple sites, articles and people say 'call every six months and threaten to cancel for a lower rate' in my area, the reps will gladly cancel your subscription with no hesitation or attempt for retention. Just 'okay you want to cancel, sounds good. Return our equipment and bye, good luck'. At the same time, my bill continues to rise with no explanation of why. America, especially rural America, needs more options for compition in this space.