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At least you're getting 100Mbps. I'm one of the original TWC customers who refuse to switch over to their new "no contract" plans because I don't want them to j

At least you're getting 100Mbps. I'm one of the original TWC customers who refuse to switch over to their new "no contract" plans because I don't want them to jump my rates like they did yours. Their retaliation? I get 10Mbps down, 1Mbps up. No speed upgrade for me. Nothing else in my area gets even close to 100Mbps either. I hope NYS can work something out or I'm going to have to move.

j0e1 8y ago
> I hope NYS can work something out or I'm going to have to move. I share your sentiments.. In my mind decent internet access is more of a right than an accessory today. Those without it are disproportionately disadvantaged in numerous ways. I can imagine doing something drastic, in protest, if I'm pushed.
- rayiner 8y ago
  If you're unhappy with your Internet, move. Whether you have good internet or not is mostly a function of your locality. I can get gigabit through either Verizon (fiber) or Comcast (fiber or cable). The service is second in reliability only to the public water/sewer (it went down once because a tree fell on the fiber). It's not because Verizon is nicer than Spectrum. It's because my county makes it cheap, easy, and relatively hassle free to build and maintain the infrastructure. The love affair places like NY and CA have with regulation is self-defeating. There is a reason why fricking Kansas City has fiber and LA doesn't (and NYC got it a decade after backwaters in MD and VA).
maxerickson 8y ago
Is the contract for 10 Mbps? Why should they do more than honor the contract if you demand to stick with it?
- lylecubed 8y ago
  Because they were contractually obligated to do so with their deal with the state. It's part of the reason their merger has just been rescinded.
  - maxerickson 8y ago
    They have to provide service beyond what is specified in existing contracts? I would expect the merger agreement to say that they have to make higher speeds available, not that they have to deliver a higher level of service than is specified in existing contracts.

j0e1 8y ago

> I hope NYS can work something out or I'm going to have to move. I share your sentiments.. In my mind decent internet access is more of a right than an accessory today. Those without it are disproportionately disadvantaged in numerous ways. I can imagine doing something drastic, in protest, if I'm pushed.

rayiner 8y ago
If you're unhappy with your Internet, move. Whether you have good internet or not is mostly a function of your locality. I can get gigabit through either Verizon (fiber) or Comcast (fiber or cable). The service is second in reliability only to the public water/sewer (it went down once because a tree fell on the fiber). It's not because Verizon is nicer than Spectrum. It's because my county makes it cheap, easy, and relatively hassle free to build and maintain the infrastructure. The love affair places like NY and CA have with regulation is self-defeating. There is a reason why fricking Kansas City has fiber and LA doesn't (and NYC got it a decade after backwaters in MD and VA).

maxerickson 8y ago

Is the contract for 10 Mbps? Why should they do more than honor the contract if you demand to stick with it?

lylecubed 8y ago
Because they were contractually obligated to do so with their deal with the state. It's part of the reason their merger has just been rescinded.
- maxerickson 8y ago
  They have to provide service beyond what is specified in existing contracts? I would expect the merger agreement to say that they have to make higher speeds available, not that they have to deliver a higher level of service than is specified in existing contracts.