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> Cab driving is a low skill job, which is why it's so important that proper competition can exist. My first ever Uber driver had water bottles and gum and even
by 394549 8y ago
> Cab driving is a low skill job, which is why it's so important that proper competition can exist. My first ever Uber driver had water bottles and gum and even throw pillows and a blanket in the back. He was in a suit. He was really polite and all that. Because he's looking for 5 star rankings.
I see the offers of water bottles and gum as expressions of desperation in the face of precarity: a 4.6 average will get you fired from Uber (https://therideshareguy.com/10-things-that-can-get-you-deactivated-as-an-uber-driver/ https://therideshareguy.com/10-things-that-can-get-you-deact...). I want good service, which means a driver that does his job well, not a driver that makes me cringe because he feels pressured to humiliate himself in a performative display of over-the-top customer service.
- ceejayoz 8y agoI really wish they'd adopt a simple "did something go wrong? was something exceptionally awesome?" flow instead of a star rating. 4/5 stars in a movie is pretty great. 4/5 stars in an Uber is, for some nonsensical reason, abysmal. What's the point of having 1-3 at all at that point?
- _asummers 8y agoAdditionally, one person's 5 star is another's 3 star. It should be the deviation from your typical ratings. If I give everyone 3s and I give someone a 2, that's less significant than if I regularly give everyone 5s and I give the person a 2. The second person likely messed up way more. Moreover, they will ask you for the rating several days later if you don't take frequent rides and open the app again. Unless it was terrible, I probably don't remember the details.