5 ms·

Mattermost CEO here. We're thinking of offering a special package for HipChat customers who want to stay on-prem using Mattermost. It's perhaps a mix of servic

by it33 8y ago

Mattermost CEO here. We're thinking of offering a special package for HipChat customers who want to stay on-prem using Mattermost. It's perhaps a mix of services, migration/import assistance and possibly a discount to our commercial version. Would such a package be interesting? For anyone who'd like to discuss outside of HN, please feel free to mail us at info at mattermost.com

deleted 8y ago
[deleted]
konschubert 8y ago
Hi, Off topic question and hopefully not perceived as mean: Why don't you type your email address with an @ ? Wouldn't you expect the higher conversion rate to outweigh the mostly theoretical increase in spam emails? Or is there another reason?
- TeMPOraL 8y ago
  Higher conversion rate? This is a simple, age-old trick that eliminates most of the low-effort spambots (read: most of them, as there's enough money made there), while letting through any human that is smarter than an amoeba.
solatic 8y ago
Hey, I sent you guys an email - looking forward to hearing from you
- it33 8y ago
  Thanks! Got the mail and responded, looking forward to discussing more.
brey 8y ago
Yes, I'd be interested. We're evaluating Slack, MS Teams and Mattermost as a successor to Hipchat. Something to move the needle commercially in favour of on-premise would be helpful in that evaluation.
- nyconyco 8y ago
  You will be soon able to evaluate Nayego as well: https://nayego.net/ https://nayego.net/ you can subscribe if you want to see the preview. Nayego is an open source and open standard team chat, that is federated/distributed/decentralised.
  - dsr_ 8y ago
    Where's the source? nayego.net doesn't have any links.
    - ReverseCold 8y ago
      I'm pretty sure it's spam. I found a link, but it only has a README https://github.com/Nayego/Nayego-client https://github.com/Nayego/Nayego-client
- rahmen 8y ago
  Not sure about good on prem products, but if you want to broaden the scope - there are a couple of others including Glip, Flock, and Twist which I have come across in some reviews, including the PC Mag reviews. Have tried out Flock and Twist, specifically- you might want to add these to your consideration set
maze-le 8y ago
Hey there, we are using mattermost as self-hosted chat infrastructure. I personally like the software, even if some of my colleagues don't agree with me here. Whatever you do in the future, I really hope you don't pull an - potentially incompatibility introducing - acquisition like this one. It is very frustrating to have a piece of infrastructure working just to realize one year later, that you will have to migrate again...
jhabdas 8y ago
Impeccable timing.
it33 8y ago
FYI, we've posted the idea of a HipChat migration package to Mattermost on Medium to hear more feedback: https://medium.com/@mattermost/migrating-end-of-life-hipchat-customers-to-mattermost-c6e774302db5 https://medium.com/@mattermost/migrating-end-of-life-hipchat...
SomeHacker44 8y ago
We did this at my company; we already had self hosted free GitLab. We tied it into our AD and went happily without Hipchat about a year ago. Some things are rougher (image support) but it was mostly smooth and equivalent, and actually nicer in that it supported Markdown. Recommended. And, a lot cheaper than Slack which is insanely expensive ($72/user/year) - of course it is not free as it takes up AWS server resources and DevOps time, but we control all our data and security now.
- hnbroseph 8y ago
  > We tied it into our AD sorry if it's obvious but do you mean Active Directory?
  - surge 8y ago
    98% likely that they do.
    - SomeHacker44 8y ago
      Yes, I do. Sorry for the abbreviation. We used the LDAP connector that is publicly available in GitLab and then tied Mattermost into GitLab authentication.
deleted 8y ago
[deleted]
lyqwyd 8y ago
I recently installed Mattermost open source, but will likely move to something else. This is a trial for me, but the lack of google authentication in the free version, and particularly that it is only available on the enterprise version with opaque pricing, which will likely be unaffordable for me at this point, is pretty much a deal breaker. I understand you need to have different features for the different packages, but I think this is a feature that should be available for smaller businesses. The g suite is affordable for small businesses and startups, and I doubt it is particularly difficult to implement, so I suggest including it at a lower price point. For me it’s not even worth continuing the trial without it.
rauhl 8y ago
I’ll add my own voice: I’ve been pretty happy with Mattermost (for both business & personal uses). It’s a bit tricky to set up initially, but once it’s set up it Just Works™ — and that’s the most important thing for a piece of software in my opinion. It seems to get better every few months, which is nice. Doesn’t feel like it’s sitting on its laurels.
emilfihlman 8y ago
Hey I tried looking into setting up webhooks (inbound and outbound) on Mattermost (we are running our own instance) but your technical documentation is quite spread out and thin. If you could improve that I'd be super grateful!
- hmhealey 8y ago
  We recently launched https://developers.mattermost.com/ https://developers.mattermost.com/ to make it easier to find developer documentation. If there's anything you want for docs that isn't there, let us know on GitHub and we'll help find it.
tabbott 8y ago
Zulip CEO also here. For folks migrating from HipChat, we've decided to match the current price you're paying for HipChat for Zulip enterprise support (and we'll also provide a high-quality migration path similar to what we have for Slack and Gitter). See https://news.ycombinator.com/item?id=17622987 https://news.ycombinator.com/item?id=17622987 (also on HN today) to learn more about how Zulip, or contact support@zulipchat.com if you're interested in our offer.
it33 8y ago
Certainly interest in a migration path from HipChat to other on-prem solutions. But there are technical challenges. Asking for help from open source community to see if we can work together to find an outstanding solution: https://medium.com/@mattermost/help-with-open-source-hipchat-exporter-after-slack-shutdown-35b91530c85b https://medium.com/@mattermost/help-with-open-source-hipchat...

by it33 8y ago

deleted 8y ago

[deleted]

konschubert 8y ago

Hi, Off topic question and hopefully not perceived as mean: Why don't you type your email address with an @ ? Wouldn't you expect the higher conversion rate to outweigh the mostly theoretical increase in spam emails? Or is there another reason?

TeMPOraL 8y ago
Higher conversion rate? This is a simple, age-old trick that eliminates most of the low-effort spambots (read: most of them, as there's enough money made there), while letting through any human that is smarter than an amoeba.

solatic 8y ago

Hey, I sent you guys an email - looking forward to hearing from you

it33 8y ago
Thanks! Got the mail and responded, looking forward to discussing more.

brey 8y ago

Yes, I'd be interested. We're evaluating Slack, MS Teams and Mattermost as a successor to Hipchat. Something to move the needle commercially in favour of on-premise would be helpful in that evaluation.

nyconyco 8y ago
You will be soon able to evaluate Nayego as well: https://nayego.net/ https://nayego.net/ you can subscribe if you want to see the preview. Nayego is an open source and open standard team chat, that is federated/distributed/decentralised.
- dsr_ 8y ago
  Where's the source? nayego.net doesn't have any links.
  - ReverseCold 8y ago
    I'm pretty sure it's spam. I found a link, but it only has a README https://github.com/Nayego/Nayego-client https://github.com/Nayego/Nayego-client
rahmen 8y ago
Not sure about good on prem products, but if you want to broaden the scope - there are a couple of others including Glip, Flock, and Twist which I have come across in some reviews, including the PC Mag reviews. Have tried out Flock and Twist, specifically- you might want to add these to your consideration set

maze-le 8y ago

Hey there, we are using mattermost as self-hosted chat infrastructure. I personally like the software, even if some of my colleagues don't agree with me here. Whatever you do in the future, I really hope you don't pull an - potentially incompatibility introducing - acquisition like this one. It is very frustrating to have a piece of infrastructure working just to realize one year later, that you will have to migrate again...

jhabdas 8y ago

Impeccable timing.

it33 8y ago

FYI, we've posted the idea of a HipChat migration package to Mattermost on Medium to hear more feedback: https://medium.com/@mattermost/migrating-end-of-life-hipchat-customers-to-mattermost-c6e774302db5 https://medium.com/@mattermost/migrating-end-of-life-hipchat...

SomeHacker44 8y ago

We did this at my company; we already had self hosted free GitLab. We tied it into our AD and went happily without Hipchat about a year ago. Some things are rougher (image support) but it was mostly smooth and equivalent, and actually nicer in that it supported Markdown. Recommended. And, a lot cheaper than Slack which is insanely expensive ($72/user/year) - of course it is not free as it takes up AWS server resources and DevOps time, but we control all our data and security now.

hnbroseph 8y ago
> We tied it into our AD sorry if it's obvious but do you mean Active Directory?
- surge 8y ago
  98% likely that they do.
  - SomeHacker44 8y ago
    Yes, I do. Sorry for the abbreviation. We used the LDAP connector that is publicly available in GitLab and then tied Mattermost into GitLab authentication.

deleted 8y ago

[deleted]

lyqwyd 8y ago

I recently installed Mattermost open source, but will likely move to something else. This is a trial for me, but the lack of google authentication in the free version, and particularly that it is only available on the enterprise version with opaque pricing, which will likely be unaffordable for me at this point, is pretty much a deal breaker. I understand you need to have different features for the different packages, but I think this is a feature that should be available for smaller businesses. The g suite is affordable for small businesses and startups, and I doubt it is particularly difficult to implement, so I suggest including it at a lower price point. For me it’s not even worth continuing the trial without it.

rauhl 8y ago

I’ll add my own voice: I’ve been pretty happy with Mattermost (for both business & personal uses). It’s a bit tricky to set up initially, but once it’s set up it Just Works™ — and that’s the most important thing for a piece of software in my opinion. It seems to get better every few months, which is nice. Doesn’t feel like it’s sitting on its laurels.

emilfihlman 8y ago

Hey I tried looking into setting up webhooks (inbound and outbound) on Mattermost (we are running our own instance) but your technical documentation is quite spread out and thin. If you could improve that I'd be super grateful!

hmhealey 8y ago
We recently launched https://developers.mattermost.com/ https://developers.mattermost.com/ to make it easier to find developer documentation. If there's anything you want for docs that isn't there, let us know on GitHub and we'll help find it.

tabbott 8y ago

Zulip CEO also here. For folks migrating from HipChat, we've decided to match the current price you're paying for HipChat for Zulip enterprise support (and we'll also provide a high-quality migration path similar to what we have for Slack and Gitter). See https://news.ycombinator.com/item?id=17622987 https://news.ycombinator.com/item?id=17622987 (also on HN today) to learn more about how Zulip, or contact support@zulipchat.com if you're interested in our offer.

it33 8y ago

Certainly interest in a migration path from HipChat to other on-prem solutions. But there are technical challenges. Asking for help from open source community to see if we can work together to find an outstanding solution: https://medium.com/@mattermost/help-with-open-source-hipchat-exporter-after-slack-shutdown-35b91530c85b https://medium.com/@mattermost/help-with-open-source-hipchat...