3 ms·

Hi @jawilson2, Mattermost team here. Sorry to hear you're having issues, it sounds like websockets haven't been fully installed on your Mattermost instance. a)

by it33 8y ago

Hi @jawilson2, Mattermost team here. Sorry to hear you're having issues, it sounds like websockets haven't been fully installed on your Mattermost instance. a) When you hit "Refresh" on your browser, do new messages appear? b) Do you ever get blue bar message reading "Please check connection, Mattermost unreachable. If issue persists, ask administrator to check WebSocket port."? If so for either of these, here's a solution you can send to your IT Admin: https://docs.mattermost.com/install/troubleshooting.html#please-check-connection-mattermost-unreachable-if-issue-persists-ask-administrator-to-check-websocket-port https://docs.mattermost.com/install/troubleshooting.html#ple...

brendanr 8y ago
Is it okay to rely solely on websockets these days? I was always impressed by pusher.com's commitment to a variety of fallback protocols (and there are three blog posts about it, see https://blog.pusher.com/how-we-built-pusher20-part-1/ https://blog.pusher.com/how-we-built-pusher20-part-1/)
- lawl 8y ago
  > Is it okay to rely solely on websockets these days? Not affiliated with anyone here, but I think the answer is yes.
  - Freak_NL 8y ago
    It's supported in all relevant browsers after all. Mattermost works perfectly for us.
    - brendanr 8y ago
      It's not a question of browser support, it's a question of infrastructure support. When I was using them years ago, there were a lot of networks which blocked them.