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_This_ is the 64 thousand dollar question that no one seems to have a clear answer to, and leaves people frustrated with both email and slack. I tried emailing
by sequoia 8y ago
_This_ is the 64 thousand dollar question that no one seems to have a clear answer to, and leaves people frustrated with both email and slack.
I tried emailing longer form things at my current job and rapidly hit a cultural wall: people _do not like_ getting long emails, or emails with more than 1 or 2 replies. Slack people apparently have no problem with because it's "lighter weight", but I struggle to see how always-on disruption is lighter weight than check-it-a-couple-times-per-day email.
I think a deeper problem is lack of delineation of responsibility and adequate planning. Slack & other "always on" communication systems make it easy to say "why plan? I can _just ask_ when I need to know something" or "we'll have a conversation" rather than specifying & recording or relying on a more rigid interface like a ticketing system.
tl;dr: get off my lawn you dang kids!!