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Shameless self-promotion: We (Trillian) just received HITRUST certification, provide a BAA, and offer both a SaaS variant and the self-hosted Trillian Server pr

Shameless self-promotion: We (Trillian) just received HITRUST certification, provide a BAA, and offer both a SaaS variant and the self-hosted Trillian Server product, both of which run over our own open IM protocol. We're not exactly a Slack/Hipchat clone (having been around for 18+ years, we're more of a traditional IM and group chat solution with some modern stuff like an API, chat bots, and federation capabilities) but have been getting great feedback in the healthcare space with our business offering. More: https://trillian.im/uses/hipaa-compliant-texting/ https://trillian.im/uses/hipaa-compliant-texting/

fencepost 8y ago
I still remember (and may still have an installer for...) Trillian back in the days when it was just a multi-IM client. I like your pricing comparisons for on-premises servers - particularly the comparison to a Skype for Business site license. https://trillian.im/uses/self-hosted-instant-messaging/ https://trillian.im/uses/self-hosted-instant-messaging/ Am I correct that you're pretty much focused on just the IM/chat side of things rather than all the calendar/phone/build system/coffeepot/refrigerator integrations that Slack seems to talk up?
- ceruleanscott 8y ago
  We think integrations can be great, and offer a few of our own right now (a proof-of-concept /weather command and a deeper integration with Global Relay for some of our fintech customers, for example). That being said, we're being careful about integrations and making sure they're more than just novelties that do nothing but move email notifications into a group chat. Our primary focus is lean and mean instant messaging, the good old contact list + presence (with ICQ-era fun like invisibility allow lists!), speed (being one of the last few companies offering a desktop chat client written in C++ that chugs along without using 2GB of RAM!), and strong administrative controls. Secondary to that is our focus on integrations that bring clear value to our customers. I expect we'll add more good ones this year!
- 52-6F-62 8y ago
  Looks like it still has the multi-IM feature. I just grabbed the personal client. It's very lean. Reminiscent of old IM clients, really. That said I haven't entered a chat yet.
dylz 8y ago
Whoa, that's a name I haven't heard in a while.

fencepost 8y ago

I still remember (and may still have an installer for...) Trillian back in the days when it was just a multi-IM client. I like your pricing comparisons for on-premises servers - particularly the comparison to a Skype for Business site license. https://trillian.im/uses/self-hosted-instant-messaging/ https://trillian.im/uses/self-hosted-instant-messaging/ Am I correct that you're pretty much focused on just the IM/chat side of things rather than all the calendar/phone/build system/coffeepot/refrigerator integrations that Slack seems to talk up?

ceruleanscott 8y ago
We think integrations can be great, and offer a few of our own right now (a proof-of-concept /weather command and a deeper integration with Global Relay for some of our fintech customers, for example). That being said, we're being careful about integrations and making sure they're more than just novelties that do nothing but move email notifications into a group chat. Our primary focus is lean and mean instant messaging, the good old contact list + presence (with ICQ-era fun like invisibility allow lists!), speed (being one of the last few companies offering a desktop chat client written in C++ that chugs along without using 2GB of RAM!), and strong administrative controls. Secondary to that is our focus on integrations that bring clear value to our customers. I expect we'll add more good ones this year!
52-6F-62 8y ago
Looks like it still has the multi-IM feature. I just grabbed the personal client. It's very lean. Reminiscent of old IM clients, really. That said I haven't entered a chat yet.

dylz 8y ago

Whoa, that's a name I haven't heard in a while.