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Just for the record, I surveyed a dozen Hipchat users who used it all day in late 2016 for software development. They had zero complaints about using Hipchat.
by captain_perl 8y ago
Just for the record, I surveyed a dozen Hipchat users who used it all day in late 2016 for software development. They had zero complaints about using Hipchat.
My opinion of the Hipchat web client at the time was that it worked fine (no complaints from me.)
I believe we were on the free tier, so that was a great deal.
A new Eng. VP wanted to seem hip, so he switched us to Slack "to ensure we were using the best tools possible."
Nobody said that Slack was better or added any features that were worth mentioning.
- mi100hael 8y agoSlack offers quite a few features over HipChat that make it a nicer platform to communicate on, particularly for discussions of a technical nature. Things like easy message editing & markdown formatting make it easier to paste scripts, log messages, console outputs, etc. HipChat was fine as a bare-bones text chat. Slack is a pretty clear winner when it comes to a collaboration platform.
- aaronharnly 8y agoMid-to-late 2016 was the peak of periodic outages in HipChat (like, several hours per week, which is a lot for a core messaging platform), which was when we threw in the towel and switched to Slack. At the time, Slack had the feature of "you can log in", which teams really liked :) https://status.hipchat.com/uptime?page=10 https://status.hipchat.com/uptime?page=10