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NY threatens to kick Charter out of the state after broadband failures
- dajohnson89 8y agoWhen I signed up for Charter in my new place, the salesman over phone repeatedly pressed me to buy telephone service. I repeatedly refused. I ordered internet only (1 Gb for $100/mo!). The technician came in and installed phone without telling me until he was done working. I asked him to please uninstall it, but he said he couldn't. I had to call in, cancel the phone service. Asked them to pick up the modem, because it's a $200 liability taking up space in my home. They refused. I had to take the modem in 95-degree weather (subway + walking, i dont have a car) to some place 7 miles away, eating up half of my saturday.
- devhead 8y agothey should be kicked out, based on what I've read they are not coming close to meeting the agreements they made to close their merger with TW. more states need to push back against ISP's who abuse trust by lying and not delivering on their commitments and harming customers by charging more for less quality.