User testing is one area where free software has a fundamental disadvantage vs. paid-for programs. Programmers can turn their time into code with no need of mon

User testing is one area where free software has a fundamental disadvantage vs. paid-for programs. Programmers can turn their time into code with no need of money. Unfortunately, proper user testing costs real money. Paid-for programs have revenue with which they can pay for user testing but only the largest FOSS projects have that kind of cash. In my opinion, this is one important reason why open source programs have a bad reputation for usability.