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These are common in the UK to pretty much all McDonald's. They've also moved to a style similar to Argos where you pay and then wait in a different place to co
by kennydude 8y ago
These are common in the UK to pretty much all McDonald's.
They've also moved to a style similar to Argos where you pay and then wait in a different place to collect instead of 1 cashier taking on 6 orders and having to crowd around their till. They do have 1 or 2 human cashiers if people choose however.
Overall it's much better. For a customer it's less crowded and for the staff there's less pressure to take on several orders at once.
- renjimen 8y agoIt's also the case in Russia, as I discovered on a recent trip. I wonder how McDonald's decides where to roll the kiosks out first? Countries with lower expectations of customer service? edit: typo
- Tijdreiziger 8y agoIn the Netherlands, I have even seen one McDonald's where the cashiers' registers were hooked into the same system; i.e. if you ordered at the cashier, you would get a number just as if you used the kiosk and would have to wait at a different counter to collect your order.
- kennydude 8y agoYeah that's the same system we have. It works rather well.