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Buggy outdated UI, does things differently from the rest of the applications I use and enjoy on a regular basis (for example it's own special text input markup)
by eberkund 8y ago
Buggy outdated UI, does things differently from the rest of the applications I use and enjoy on a regular basis (for example it's own special text input markup), the tendency of organizations to add way too many custom fields and tags so that doing anything requires entering data into a massive form
- smt88 8y agoThe UI has been refreshed twice in recent years, including a few weeks ago. When was your most recent experience with the latest hosted Jira?
- eberkund 8y agoI haven't to be honest, the couple of companies I have been with that used it have used outdated self hosted versions. Maybe the licensing scheme should encourage organizations to upgrade rather that stay on an old version.
- smt88 8y agoI always tell people that Jira used to be terrible and has been drastically improved (in terms of usability, stability, and features) in the last 5 years. It's still not perfect at all and is too flexible to be a safe choice for all orgs.
- jestar_jokin 8y agoI've noticed the UI to be a bit schizophrenic. The list view has one way of displaying a ticket, but a ticket's details has another way of displaying the ticket. It's slowly becoming standardised, but I always have to hunt around to find the fields I'm looking for (often having to go into the details view).
- smt88 8y agoYou can customize that. It's genuinely crazy how deeply you can customize Jira (to the point where it's probably a bad thing)