When you rate you can indicate why you're giving the rating, but yeah that is what the rating is for. This guy wasn't threatening or aggressive towards us in a

When you rate you can indicate why you're giving the rating, but yeah that is what the rating is for. This guy wasn't threatening or aggressive towards us in any way, he was just an unpleasant and bad driver. So we did what we thought we should: we gave him a rating that reflected our experience. I did suggest that she complain about the driver's complaint since that was the real problem.. I'm not sure if she ultimately did though, as I left it up to her to decide what to do since it's her Uber account. :)