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I understand what you're saying, but the fact is that, at least the customers in the article, all did eventually get a refund. Which makes it a "non-story" to m
by bluetidepro 8y ago
I understand what you're saying, but the fact is that, at least the customers in the article, all did eventually get a refund. Which makes it a "non-story" to me, personally. This could happen with any company. Company X accidentally charges you more, you dispute it, and you get your money back. It sucks, yeah, but it's not a big enough Uber specific problem to warrant a story like this trying to make it a bigger deal than it is.
- tedivm 8y agoThat's only because you're ignoring all the other comments which point out that there are people who didn't get refunds, and that there were others who had to go back and forth with Uber and fight for these refunds.
- bluetidepro 8y agoSorry, all the Miami Herald original article links came after I made these comments. I was going off the info mentioned in the Gizmodo article. The original article def paints a bit of a different picture.
- tedivm 8y agoThe Gizmodo article is basically just the Miama Herald article badly summarized. In cases like this I always recommend reading the original article.