Check out this article [1] and its accompanying HN post. It references cases where chargebacks were the only option, and one particular story where a rider had

Check out this article [1] and its accompanying HN post. It references cases where chargebacks were the only option, and one particular story where a rider had two rides back to back commit vomit fraud. [1]: https://www.miamiherald.com/news/business/article215299675.html https://www.miamiherald.com/news/business/article215299675.h... [2]: https://news.ycombinator.com/item?id=17587952 https://news.ycombinator.com/item?id=17587952 EDIT: I found a way to re-open my support ticket with uber and linked them the miamiherald article - they then immediately refunded the cleaning fee.