3 ms·
Not for every ride, but for spills/stains: require proof of these kinds of incidents to be recorded as a video (or series of pictures) within the app, including
by massaman_yams 8y ago
Not for every ride, but for spills/stains: require proof of these kinds of incidents to be recorded as a video (or series of pictures) within the app, including exterior & license plate of the registered car. Log timestamp and GPS data during recording. Could cut fraud substantially just like that.
Then again, these incidents are probably only occurring on something like 0.05% of rides, so this may not really be the top priority to fix.
- paulie_a 8y agoUber GPS is complete garbage. Most drivers don't use it, as a rider I don't depend on it. I assume it would just use your phone's API, but apparently they managed to add a variable that significantly degraded it.
- massaman_yams 8y agoFunny you should mention that. They wrote an article on it: https://eng.uber.com/rethinking-gps/ https://eng.uber.com/rethinking-gps/