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That's how in the article one of the victims got her money back. > But she disputed the charge with her credit card company and got back her $98. Uber then can

by rdtsc 8y ago

That's how in the article one of the victims got her money back. > But she disputed the charge with her credit card company and got back her $98. Uber then canceled her account. The problem is then Uber canceled her account. So they assumed she was the one being fraudulent. I guess she can try Lyft from now on, but then the same fraud could happen there and she'd be locked out of that app as well. Then back to taxis? Which may or may not be bad, as I noticed some taxi services started getting better after they were forced to compete with these ride sharing companies.

jancsika 8y ago
> The problem is then Uber canceled her account. So they assumed she was the one being fraudulent. Why would a customer want to continue using a service whose driver fraudulently accused them of damaging property? > I guess she can try Lyft from now on, but then the same fraud could happen there and she'd be locked out of that app as well. Then back to taxis? Which may or may not be bad, as I noticed some taxi services started getting better after they were forced to compete with these ride sharing companies. The uncontroversial answer to your question is yes. If you find that Uber, Lyft, Yellow Cab, and every reasonable form of available public transportation have drivers who are all uniformly running scams and refuse you service upon CC disputes, you've probably got much bigger problems to worry about in this country. edit: typo
- rdtsc 8y ago
  > Why would a customer want to continue using a service whose driver fraudulently accused them of damaging property? Because Uber is an effective monopoly in certain markets given the convenience factor. It's why people still use their crappy internet provider or utility company.
mnm1 8y ago
Or she can sign up for a new email and new uber/lyft account. I doubt they care and probably leave this door open like Amazon because they know they will fuck people over wrongfully.

by rdtsc 8y ago

jancsika 8y ago

> The problem is then Uber canceled her account. So they assumed she was the one being fraudulent. Why would a customer want to continue using a service whose driver fraudulently accused them of damaging property? > I guess she can try Lyft from now on, but then the same fraud could happen there and she'd be locked out of that app as well. Then back to taxis? Which may or may not be bad, as I noticed some taxi services started getting better after they were forced to compete with these ride sharing companies. The uncontroversial answer to your question is yes. If you find that Uber, Lyft, Yellow Cab, and every reasonable form of available public transportation have drivers who are all uniformly running scams and refuse you service upon CC disputes, you've probably got much bigger problems to worry about in this country. edit: typo

rdtsc 8y ago
> Why would a customer want to continue using a service whose driver fraudulently accused them of damaging property? Because Uber is an effective monopoly in certain markets given the convenience factor. It's why people still use their crappy internet provider or utility company.

mnm1 8y ago

Or she can sign up for a new email and new uber/lyft account. I doubt they care and probably leave this door open like Amazon because they know they will fuck people over wrongfully.