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I think something else is missing here, though. HP had great products, so I don't think that you can necessarily do the "HP Way" in a company where the product
by TimJYoung 8y ago
I think something else is missing here, though. HP had great products, so I don't think that you can necessarily do the "HP Way" in a company where the products that the company makes (or their services) are not seen as valuable and/or worthwhile by the employees.
- 3rdAccount 8y agoThe HP calculator story pops up here occasionally. They bet huge on it and it paid off hugely. Every scientist and engineer threw away their slide-rule and bought one for a large chunk of change. The design is still iconic.
- kps 8y agoMarketing had initially estimated the HP-35 would sell 10,000 units. When 25,000 had been sold, the bug was discovered: 2.02 ln eˣ returned 2. Packard's response: “We're going to tell everyone and offer them a replacement. It would be better to never make a dime of profit than to have a product out there with a problem.” They sold 300,000 in the 3 years that model was available. “It would be better to never make a dime of profit than to have a product out there with a problem” is the reason they made a profit.
- Drdrdrq 8y agoI think it goes hand in hand. Employees who are proud of their company will do their best to make outstanding products, or provide excellent services.