Speed and convenience. People who get snarky about Uber/Facebook/etc. users don't seem to realize that these things have very real utility for millions of peop

Speed and convenience. People who get snarky about Uber/Facebook/etc. users don't seem to realize that these things have very real utility for millions of people. We don't just use them because we're too stupid to know better. If you want to address their (very real, glaring) problems, you'll need to offer an equally-useful alternative, not just smug moralizing.