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Last I tried I had to immediately cancel on principal since the pricing was deliberately obscured. Credibility was lost before I could even read the articles.

by jopsen 8y ago

Swizec 8y ago
If The New York Times, a 166 year old newspaper with a tradition of fine reporting, can lose all its credibility over that ... I don't even know what to say. You sound like a terrible customer and I'm sure they're happy not to have you?
- seiferteric 8y ago
  To be fair they have some shady practices. They were forcing you to call to cancel for example. I am sure this works well for them to act as a deterrent, but it's still shady I think.
  - Swizec 8y ago
    Yeah that’s annoying, but going so far as them losing all credibility over that seems extreme.
    - WillPostForFood 8y ago
      Maybe crediblity isn’t quite the right word, would you go for losing all good will?
- praneshp 8y ago
  I'm sure they prefer having another customer, and would probably try to educate them about principal vs principle. http://www.dictionary.com/browse/principal http://www.dictionary.com/browse/principal
  - jopsen 8y ago
    Sorry, auto correct.. I could also excuse myself as not being a native English speaker :) But I'll go with the autocorrect excuse in this instance..
- jopsen 8y ago
  As all brokers say: "Past Performance Is Not Indicative Of Future Results". And okay, maybe it's not all credibility, but it certainly loose the ability to do business with me. Just go to nytimes.com, click subscribe, and try figure out what it's actually going to cost? Because I honestly can't figure it out.
rolleiflex 8y ago
I concur. They might be a highly respectable news organisation, but their sales team or whoever is coming with their consumer advertising tactics are outright nasty. Deeply discounting the first few periods to let people forget about it and then start to charge X times as much on autopay is pretty much the shadiest tactic that’s still legal.
- jopsen 8y ago
  Oh, it's definitely illegal in the EU.
  - thirdsun 8y ago
    It's not. Other popular european companies like Vodafone or Sky do the exact same thing. They tell you upfront that it will be X € for 12 months, and Y € starting with the 13th month. Unless you cancel. I hate this as much as the next guy. However it's clearly stated in advance and if you miss it you haven't paid attention during sign up.

Last I tried I had to immediately cancel on principal since the pricing was deliberately obscured. Credibility was lost before I could even read the articles.

by jopsen 8y ago

Last I tried I had to immediately cancel on principal since the pricing was deliberately obscured. Credibility was lost before I could even read the articles.

Swizec 8y ago

If The New York Times, a 166 year old newspaper with a tradition of fine reporting, can lose all its credibility over that ... I don't even know what to say. You sound like a terrible customer and I'm sure they're happy not to have you?

seiferteric 8y ago
To be fair they have some shady practices. They were forcing you to call to cancel for example. I am sure this works well for them to act as a deterrent, but it's still shady I think.
- Swizec 8y ago
  Yeah that’s annoying, but going so far as them losing all credibility over that seems extreme.
  - WillPostForFood 8y ago
    Maybe crediblity isn’t quite the right word, would you go for losing all good will?
praneshp 8y ago
I'm sure they prefer having another customer, and would probably try to educate them about principal vs principle. http://www.dictionary.com/browse/principal http://www.dictionary.com/browse/principal
- jopsen 8y ago
  Sorry, auto correct.. I could also excuse myself as not being a native English speaker :) But I'll go with the autocorrect excuse in this instance..
jopsen 8y ago
As all brokers say: "Past Performance Is Not Indicative Of Future Results". And okay, maybe it's not all credibility, but it certainly loose the ability to do business with me. Just go to nytimes.com, click subscribe, and try figure out what it's actually going to cost? Because I honestly can't figure it out.

rolleiflex 8y ago

I concur. They might be a highly respectable news organisation, but their sales team or whoever is coming with their consumer advertising tactics are outright nasty. Deeply discounting the first few periods to let people forget about it and then start to charge X times as much on autopay is pretty much the shadiest tactic that’s still legal.

jopsen 8y ago
Oh, it's definitely illegal in the EU.
- thirdsun 8y ago
  It's not. Other popular european companies like Vodafone or Sky do the exact same thing. They tell you upfront that it will be X € for 12 months, and Y € starting with the 13th month. Unless you cancel. I hate this as much as the next guy. However it's clearly stated in advance and if you miss it you haven't paid attention during sign up.