I think they'll go on step farther. There will be a video screen with a video of a person on it who will be there to answer questions the customers might have,

I think they'll go on step farther. There will be a video screen with a video of a person on it who will be there to answer questions the customers might have, subtly advertise things and so forth. The presence of a human face who "interacts" with the passengers will help create a personal connection both to the company and to the car, so people will be less likely to vandalize things. Even crazier, whoever is the "face" of uber or waymo will be one of the most viewed human beings one arth, so there will be big bucks invested in find a face or faces that people will bond with on an emotional level. At some point, someone may say to you, "I prefer uber because Gina is so much nicer."