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You seem to have read an entirely different story. The customer Google is losing here is clearly willing to pay, not expecting a free ride. And there is absolu
by fauigerzigerk 8y ago
You seem to have read an entirely different story. The customer Google is losing here is clearly willing to pay, not expecting a free ride.
And there is absolutely no similarity between your MailChimp example and what Google has done in this case. The customer didn't complain about costs rising as the number of users starts to exceed an existing threshold.
That said, I wouldn't be so quick to call for the regulator. All businesses have a responsibility to select suppliers carefully and manage their dependency on any one of them. It appears to me that the value of contracts has been forgotten.
- ryanmercer 8y ago>You seem to have read an entirely different story. The customer Google is losing here is clearly willing to pay, not expecting a free ride. Yet they spend the entire post whining about it.
- fauigerzigerk 8y agoThe post that I have read complains about an extreme and sudden change in Google's pricing structure and then goes on to compare alternatives for most of post, all of which are non-free. They also say "Of course, we always knew that as we grew larger, there would be cost to using Google Maps."