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"make the experience a lot more friendly for people who use Microsoft Windows extensively" should be "make the experience a lot more friendly for the 99% of t
by Prrometheus 19y ago
"make the experience a lot more friendly for people who use Microsoft Windows extensively"
should be
"make the experience a lot more friendly for the 99% of the population who use Microsoft Windows extensively"
- brlewis 19y agoDid you read the article? The subject of the experiment had, for example, "downloaded music using uTorrent before in Windows" and that affected the results of the experiment. She might be representative of a high percentage of friends of the news.yc community, but there's no way she's representative of 99% of the population.
- Prrometheus 19y agoYou're right, she sounds somewhat more savvy than the average user, so her troubles should be even more worrisome. If she cannot do something, it is likely that >90% of other users also cannot.
- brlewis 19y agoI think the error would go both ways. Average users might fail where she succeeds, e.g. she recognized the Firefox icon immediately. They might succeed where she fails, e.g. they won't search the web for .exe files. Just to be clear, I do think this experiment was worthwhile. It's important for Ubuntu to be usable by more savvy users. I just think a separate experiment would be needed to truly measure usability for computer-illiterate users.