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I would never trust Google as a business partner based on only my personal experiences. Here is a list of problems I had with Google and its services; - Fireba
by roadbeats 8y ago
I would never trust Google as a business partner based on only my personal experiences. Here is a list of problems I had with Google and its services;
- Firebase suddenly changed its pricing, claiming that they were calculating prices incorrectly. A tiny multiplayer game that I made for kids were not fitting the free tier anymore, and my account was locked until I make payment. A sudden e-mail at 6am in the morning was enough to take an app down. Customer service? It doesn’t exist. I lost the data and moved away. The stress didn’t worth it.
- Kozmos (getkozmos.com) extension was taken down although it was a simple, open source bookmarking extension (github.com/kozmos) with good description, many HQ screenshots and also a video. I noticed it when users began reporting they couldn’t find the extension. They didn’t even dare to reach me out after taking it down. I sent so many e-mails, users mentioned Google Chrome on Twitter, no response was given. Not even a single response. Again, I had no contact to reach out and ask what is wrong and how we can fix. I was so frustrated that I even wanted to build a new browser and ship my extension with it.
- Someone began impersonating me using my full name on blogger. I reported it countless times providing fresh copy of my passport every single time, not even a single response was given. No confirmation, nothing. The blogger is still there impersonating me. My friends also reported it, nothing happened.
Here is three experiences. Based on this, I learnt to never trust and rely on any Google service. The last thing is e-mail and search, and I’ll celebrate the day I’m completely free from any Google services.
- StudentStuff 8y agoTo dogpile on, among my closest friends we've have over a dozen dead Pixel phones (due to hardware issues, though one started smoking) and a half dozen dead Nexus's. Meanwhile, I'm essentially banned from Google Wallet for sending a friend $600 with a card I'd had on the account for years, with no way of recovering it without giving Google my SSN, multiple utility bills and passport. This is far beyond what Know Your Customer regulations require, and I still was well below KYC thresholds that their competitors use (PayPal, Zelle (no apparent limits)). Considering my bank doesn't have my SSN or passport, I am not handing that out like candy to the world's premier data mining company for a highly questionable account review. This right here is why I'm on Zelle :P
- dmortin 8y ago> A tiny multiplayer game that I made for kids were not fitting the free tier anymore, and my account was locked until I make payment. Doesn't Firebase have a daily quota, so your app just stops working for the rest of the day if it goes over quota? I though it would reset the next day. Or in case of a storage quota you can't store more data until you delete some to go below the limit. Did you try deleting some data, or they locked your Firebase access completely so you couldn't do anything?
- aeorgnoieang 8y ago> Someone began impersonating me using my full name on blogger There are a lot of people in the world so the odds of someone having the same full name as anyone else isn't that low. Was this person impersonating you specifically beyond claiming that they have the same name?
- roadbeats 8y agoI’m aware of that. It was an impersonation. Someone created a blog under my name and posted blog posts by copy pasting sections from an e-book. Why ? Google Ads :)